Account Management and Client Support - Enfusion

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Account Management and Client Support

Surround yourself
with the right people.

Enfusion’s Client Success Model includes: a dedicated, in-region Strategic Account Manager, Technical Account Manager, and a global support team of deep functional experts who can solve complex issues related to platform, integration, connectivity, and more. An Operations Manager serves as the primary point of contact for any Managed Services client.
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ONBOARDING PROCESS

On-time and on-budget, by design.

The same features (e.g., cloud-native technology, SaaS delivery model) that make Enfusion’s operational advantages possible also help ensure a remarkably smooth implementation process.
Rapid deployment
Highly predictable costs
Start-to-finish accountability
Consultative approach

DEDICATED TEAMS

Follow-the-sun, 24/6 support.

Enfusion’s client success model includes a dedicated strategic account manager in your region, as well as a technical account manager who can tap into a team of functional experts for each module or service you use.
Global campus
Strategic account manager
Technical account manager
Operations manager
Rapid escalation
Connectivity expertise

FRONT-TO-BACK PLATFORM

The wisest investment you’ll ever make.

Enfusion unlocks the full potential of your investment process across front, middle, and back office.

For CFOs and Accounting

Ensure faster time to launch, higher organizational efficiency, and a dramatic reduction in technical complexity—all of which reduces costs across your firm.

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For Portfolio Managers

Enter new markets and deploy new strategies without disrupting your workflows with a multi-asset, integrated PMS/OEMS/analytics framework.

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For Traders

Get the tools you need to stage and execute even the most complex orders with total confidence: pre-trade compliance, customizable trade blotters, and more.

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For COOs and Operational Leadership

Drive accuracy and transparency across your organization by allowing all teams to work from one synchronized dataset.    

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For Compliance and Risk

Keep your compliance posture strong and risk exposures highly transparent across regions, asset types and strategies with 1000s of pre- and post-trade checks.

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For CTOs and IT/System Administrators

Eliminate the costs of managing and maintaining on-premises technology through Enfusion’s cloud-native, multi-tenant SaaS architecture.

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What Our clients Say

“By choosing Enfusion, we wanted to send a message to the Street that we were institutionalized from the very beginning.”

Brian Kessler, COO & CFO, Force Hill Capital Management

What Our clients Say

“Every time I speak about Enfusion, I talk about them as an extension of Melqart. They are my colleagues.”

Deepak Verma, Head of Operations, Melqart Asset Management

What Our clients Say

We’ve been able to increase our operational efficiency by outsourcing to Enfusion’s middle and back office services group.”

Ian Malloch, COO, One River Asset Management

Insights

All things in perspective.

Awards
Mar.16.2021

Enfusion Wins Best Institutional Investment Solution at the 2021 FinTech Breakthrough Awards
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Events
Jun.3.2021

Japanese Hedge Funds – a Hidden Gem in a Turbulent World
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Events
Jan.20.2021

Webinar Replay: Catalyst for change – how the current crisis is accelerating tech trends
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White Papers
Mar.15.2021

FUTUREPROOF: Building Systems For Speed And Scale
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Blogs
Jun.10.2021

A Golden Rule for Outsourcing
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Gain a clear advantage.

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